Support

Frequently asked questions

Which Macs does it run on?

Macs with Apple silicon (M-series) running macOS 14 or later. Version 1.0 does not support Intel Macs.

How do I zoom and move around the picture?

Pinch on the trackpad to zoom, up to 10×, right where your fingers are; then pan with two fingers. With a mouse, hold ⌘ and scroll to zoom, and drag to pan. ⌘ = / ⌘ − / ⌘ 0 zoom in, zoom out and fit. Option-drag a region to zoom straight to it.

How do I step frame by frame?

Press , for the previous frame and . for the next one; playback pauses first. Turn on Inspection Mode in the toolbox to see exact timestamps and frame numbers.

Can it play videos on a NAS?

Yes. Connect to the share in Finder (Go › Connect to Server) and open the video like any other file. Haoyong Video reads ahead from network shares; the lighter band on the timeline shows how far it has loaded.

Why does macOS ask for permission when I open a folder?

Haoyong Video runs in the macOS sandbox and can only read the files and folders you hand it. Allowing access lets it play the other videos in that folder and find their subtitles.

Where do screenshots and GIFs go?

To Pictures › Haoyong Video by default; you can change the folder in Settings.

Is it really free? Does it collect my data?

It's free, with no ads and no account. The app doesn't connect to the network and collects no data. See the privacy policy.

Contact

Didn't find the answer? Write to us: [email protected]

Requires a Mac with Apple silicon and macOS 14 or later.